1. Information we collect
The data controller is LEGACYCHANNELS LTD (company number 17423421), registered office 66 Paul Street, London, EC2A 4NA, United Kingdom. We collect the information you provide when you create an account or place an order, such as your name, email address, and order details. We also collect limited technical data — like your browser, device, and general location — to keep the marketplace secure and working correctly.
2. How we use your information
We use your information to process orders, complete channel transfers, provide support, send order and transfer notifications, and prevent fraud. We do not sell your personal information to third parties.
3. Payments
Payments are processed through our payment partners and, for Crypto, verified on public blockchains. We store the minimum order and payment metadata needed to confirm your purchase and issue an invoice. We never store full card numbers or private wallet keys.
4. Cookies and preferences
We use cookies and similar storage to keep you signed in and to remember preferences such as your language and display currency. You can clear these at any time through your browser settings.
5. Sharing
We share information only with the service providers that help us operate — such as payment processors, email delivery, and hosting — and only to the extent needed to run the marketplace. We may also disclose information where required by law.
6. Data retention
We keep order, invoice, and transfer records for as long as needed to provide the service, meet legal and accounting obligations, and resolve disputes. You may request deletion of your account data where retention is not legally required.
7. Security
We use industry-standard measures to protect your data, including encrypted connections, hashed passwords, and access controls. No system is perfectly secure, but we work continuously to safeguard your information.
8. Your rights
You may access, correct, or request deletion of your personal information, and object to certain processing. To exercise these rights, contact us through the support page.
9. Changes to this policy
We may update this policy over time. Any changes will be reflected by the "last updated" date above.
10. Contact
For any privacy question or request, reach us through the support page or Telegram.